YOUR GOOGLE MY BUSINESS PAGE DOES LOTS MORE THAN YOU THINK
Google has recently integrated FREE powerful marketing features to put you in touch with customers at the ground level. Let’s take a quick look at these new features.
Find your Google Business Listing on desktop or mobile devices. Notice there is a ‘QA section’ where a customer may submit questions. This is an excellent tool for customers who are in a hurry and want answers right away!
| Google My Business desktop view | Google My Business mobile view |
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The customer must have a Gmail account to submit a question, and with more than 1 billion active Gmail accounts, chances are people will be asking questions. You will need to download the Google My Business app. to receive and manage question submissions for this new feature. You can download the app on Google Play or the iTunes Store.
All those folks who do not have a Gmail account can still contact you in real-time using the nifty SMS feature found on your Google My Business listing. You can enable this feature by logging into your Google My Business account and clicking the TURN ON MESSAGING tab. No Gmail or Google account is needed. Now customers can SMS you right from your Google Business Listing in one click.
| Google My Business App | Google My Business SMS |
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WAYS TO USE THE FREE GOOGLE APP
1. Make sure customers find you by updating your business information, including hours, address, contact information, photos, and description 2. Keep your customers in the know by posting updates and photos 3. Learn how customers find and interact with your business with Insights 4. You can download the free app in the Google Play Store or from the App Store.
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